Know How Wallet And Account Data Moves
Our Privacy Policy covers information linked to your account, including contact details, phone verification records, sign-in events, device details and support requests. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we record the payment reference and status needed to match the
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transaction with your account; we do not use those details to describe unrelated activity. We may check account details before access or a withdrawal request is completed. A mobile browser can create a device and security record when you sign in, while cookies help remember settings.
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We retain records for operational, safety and legal reasons for as long as needed, then remove or anonymise them under our retention process. The policy applies where local law permits and depends on local law for access and eligibility.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.